Comments on: Capital One Venture X Review: Perfect Premium Travel Card?

By: Rob

Rob — Sat, 02 Sep 2023 15:07:37 +0000

There is nothing like the AMEX service.
On top of that, my last trips from DFW (I go to the AA Flagship and the Venture X lounge is next to each other), the lounge was crowded up to the point the lounge dragons were downstairs adding people to the waitlist.

By: Dorota

Dorota — Tue, 02 Aug 2022 23:10:09 +0000

I booked first/business class via the venture x travel portal and when I arrived at the airport I was told I was in premium economy. I had to pay to get the upgrade and then spent hours on the phone with Venture X trying to get a refund (which no agent will confirm in writing).

Our return flight is in 4 days and I spent 3 hours in the phone trying to ensure this won’t happen again. The agents are incompetent – and blame the portal for not being able to fix their mistake. See my screen grabs below. Capital One shows business / First. And United app shows premium economy. I’ve tweeted and sent messages in Instagram. Both tell me to call an agent and ask for supervisor. This is beyond stressful when it is a very simple fix on their side.

And public press you can share to help me and let Capital One know that this service is horrendous would be awesome.

By: Mike C

Mike C — Sun, 17 Jul 2022 13:37:57 +0000

In reply to Gilbert Ott. I think you need to mention this aspect for all reviews as many (most) of us have high level status at hotels where the perks can be better. Best to use for places/rentals where you do not have high loyalty status.

By: Shaun

Shaun — Thu, 14 Jul 2022 11:52:47 +0000

Can someone who has the Venture X card refer someone to the regular Venture card w/ the $95 fee? We have the Venture X card already and don’t really need two….but would love another 75k points plus the 25k referral if possible.

By: SMR

SMR — Thu, 14 Jul 2022 09:17:59 +0000

Capital One has TWO major issues that make this card garbage for everything except priority pass.

1. The Travel portal…It is GARBAGE! the bottom of the garbage where all the nasty stuff goes.. Worst travel portal I have ever used.
2. There is no support for fraud/improper charges. I have been fighting a $150 charge for a hotel for months that did not have my reservation. AMEX/Chase have superior support.

By: Gilbert Ott

Gilbert Ott — Mon, 14 Mar 2022 07:24:31 +0000

In reply to Graeme. True words! UK competition needs to continue growing.

By: Graeme

Graeme — Sun, 13 Mar 2022 19:58:14 +0000

If only there was a UK equivalent

By: Gilbert Ott

Gilbert Ott — Fri, 04 Mar 2022 13:13:39 +0000

In reply to Steve.

Hey Steve, I put together a post on approvals. Lots of people previously with issues getting instant approval, etc!
https://www.godsavethepoints.com/getting-approved-capital-one-venture-x/

By: Vince

Vince — Fri, 04 Mar 2022 01:59:03 +0000

Game changer for me. Venture X instant approval, arrived in 3days.
First dumped the CSR due to overlapping features (with my other Chase cards in place I am only losing the 1.5 cpp travel/pay yourself back)
Then with Marriott deteriorating, less value out of free night cert upcoming/related hassle, that is gone. Was holding the Ritz otherwise due to having 4 family members as free AUs for Priority Pass.
There is obvious overlap between the Ritz and the CSR with respect to benefits, etc but at the end of the day this one card replaces both for all features, at essentially a zero annual fee.

By: Help, I'm Killing The Hotel Industry And I Can't Stop! | Privet Jet Charter

Help, I'm Killing The Hotel Industry And I Can't Stop! | Privet Jet Charter — Sun, 13 Feb 2022 00:31:33 +0000

[…] that Chase has made Airbnb a “Pay Yourself Back” option, and Capital One has a limited time $200 home sharing credit with Venture X, I’ll earn plenty of points and get plenty of benefit from cards already in my […]